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Our legal section is divided into finance, commercial, criminal, foreign and general law and employs large teams of lawyers each of which are specialists and well experienced in their respective fields, all of whom practice under the umbrella of a general law practice providing legal consultations and judgment executions to our clients whenever required. Below is a list of the areas of our expertise:
Banking & Financial Law Commercial law Investment Law Real Estate Law Civil Law Criminal Law Administrative Law Trade Mark Law Arbitration Law
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We have a wide range of experienced consultants who provide the most up to date, accurate, professional legal advice for our clients in each field of law, as well as commercial consultancy.
Consultants are dedicated to study and research, and are provided with in-house training to ensure that the client receives the best, most applicable legal opinions according to the laws of the country.
In addition, through our network, consultants cooperate with our partners to extend the legal consultancy to cover several of the most commercially important countries across the world.
Our legal team is well skilled and equipped to face any court in the region and beyond. Currently we practice in a variety of different local legal systems. The courts we are currently practicing in are: Primary Court. Court of Appeal. Commercial Court. Civil Court. Criminal Court. Administrative Court. Family Court. Supreme Court. Arbitration Centers (Local & International).
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When a customer of a bank or mortgage company takes on a mortgage this agreement is pledged to the entity that loaned the money and as a result the property has to be legally registered in official government departments and notary offices. This process is a complicated, drawn-out business and here at EIF we act on behalf of both our client and their customers to significantly reduce both the inherent complexities of the process as well as the time to completion.
Our focus and experience is on collecting debts for all entities, but we specialize in business collection, we know the ins and outs of what is now a heavily regulated, time-consuming industry, therefore we consider ourselves the best and most appropriate means of recovering your debts.
In today's world, your customers can be international, from any part of the world making collection of any debt a challenge. Here at EIF we are able to track and trace the customer, and using our field visit model, and consequently ensure that there is no choice left other than repayment.
By hiring EIF, specialists in corporate, SME and retail debt recovery, companies and financial institutions distance themselves from the role of bad cop when existing clients are reluctant to pay.
In our view, the longer a debt remains unpaid, the less likely it is ever to be collected and repaid. EIF understand this principle well since delays in collection are costly, and thus our business model is set up to ensure payments are made sooner rather than later, thus maximizing the chances of recovering money that otherwise might be written off.
By implementing such a policy of early and regular collection through neutral third parties (collection agencies) our clients are able to preserve their customer relationships and keep their books financially healthy while maintaining their credit rating.
All clients who enter into partnership with us are allocated a dedicated consultant who is an experienced specialist in the field and will be able to guide the client and the loan holder as to how the situation can be resolved in the most suitable way, dependent on the circumstances.
The consultant will work with you in developing timelines and strategies to collect outstanding debts, however we always operate the policy that the first notice from the collection agency is an opportunity to spur the loan holder into action and allow the relationship between the parties to remain cordial.
EIF's capabilities are in all types of collection whether from cash pickup to delinquent loans and are handled by a large yet efficient setup in order to achieve the client's target. Our branches, all over Egypt and throughout the region, afford us the reach we need.
The collection department itself is structured into three different divisions: collectors, recovery officers and skip case tracers.
The department is fully supported by the latest technologies and facilities including the following key elements:
Call monitoring and recording (call center)
CCTV monitoring and recording
Software based collection system
These integrated and operationally critical systems allow the collation of data and reporting via MIS (management information systems), as well as Quality Assurance processes to be implemented across the operation's different divisions.
We take the privacy of our clients very seriously and are committed to securing their data across all of our systems and operation as a whole.
We have many methods and connections through which we can locate the customer and increase the likelihood of collecting the debt. Our method of operation is to always send field visits to the customer since it this that delivers the best results, as opposed to other less direct methods of collection.
Our collectors keep in contact with the loan holder throughout the recovery process from the promise to pay and negotiation until the confirmation of payment. Specialized skip tracers are able to discover the loan holder's hidden contact information even if the loan holder has left the country, they also ensure that the whole process is fully documented.
For most collection activities we work with trusted long-term partner organizations as third-party collection agencies, which are separate from the original creditors, and "collect" debts on behalf of various lenders.
We carry out the verification process by field investigation with due diligence and do so in the minimum possible turnaround time (TAT). This service is offered to all our range of clients whether individuals, companies (SMEs) or financial institutions and is fully customizable based on the requirements of the client so that we are able to tailor our service to very specific needs.
Each investigation is conducted to the fullest possible extent and starts with locating the address of the loan applicant. A full profile and status report is completed which includes an assessment of the local area, standards of living, evaluation of accessibility, contact ability and includes discreet neighborhood checks to ascertain the general reputation of the applicant. Subsequently further data is gathered where required and this is often inclusive of official data which through our channels can be collated both quickly and discreetly.
All our investigations are fully documented and evidenced using the latest photographic technologies.